Quality Management System, Quality Audit, and Quality Tools
Qualities?
The term “quality” can mean various things to various people. The Oxford English Dictionary defines “quality” as a level of excellence, relative to the nature of… In a literal sense, quality originates as”quality” which is the Latin term “Qualis meaning exactly what the thing is. In the business world, quality is defined as being able to meet the needs of the client.
EOQC (European Organisation of Quality Control) has identified quality by the extent that a product can meet the expectations of the buyer. In the case of manufactured goods quality refers to a mixture of design, production inspection, control, and assurance. ISO 8402 defines Quality as what is related to the assessment of a service or product on its ability to satisfy any requirement. Therefore, Quality refers to:
Thus, TQM is a continuous procedure, not a once-off program. It is crucial to have quality. is not negotiable. Quality is undisputed. Quality is a universal requirement. It increases productivity. Quality results in better performance in the market Quality is a better performance for business.
Quality Audit is among the primary management tools used for meeting the declared quality policy and goals. ISO 8402 defines Quality Audit as "A systematic and independent review to determine if quality-related actions and results are in line with plans and arrangements and whether the plans are effectively implemented and adequate to accomplish the goals.
- To determine whether or not there is a non-conformity of elements of the quality system to the specified specifications of the quality system standard.
- To assess the effectiveness of the quality management system that has been implemented in achieving the quality goal.
- To provide the chance to improve the quality of the system
- To comply with the requirements of regulatory agencies.
- To allow the listing for the company's name as an organization that was audited in the registry.
- To assess an organization's standard of quality against an established quality standard.
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